This Return Policy applies to Kalkul 1.1 earphones sold by Kalkul Inc. (“Kalkul”). This Return Policy applies to you if you purchased the Product online through kalkul.io.
You have 30 days from the day of receiving your Kalkul 1.1 to decide if they work for you. We are very aware of the fact that selling such intimate device online without trying it bears its own risks of a misfit. Kalkul 1.1 are deep in-ear monitor earphones. We provide 3 sizes of very soft memory foam tips. You should start with the medium size that comes already assembled with your Kalkul 1.1. If you have never used in-ear earphones please give it a ride unless it really hurts even with the small tips. We designed Kalkul 1.1 with the goal of a universal fit. Nature decided to design our ears not perfectly similar so we are very aware of small and sensitive ears. Contact us for any guidance in case of discomfort. We hope to find a solution together.
To make a return claim to Kalkul pursuant to the limited return policy provided herein, you must: (a) contact Kalkul within the Return Period at email@example.com; (b) obtain a RMA from Kalkul; and (c) return the Product(s) to Kalkul with proof of purchase from Kalkul as directed by Kalkul to the address specified by Kalkul in connection with the RMA.
We will only refund products in mint condition within those 30 days. It's up to us to decide what condition of a returned product is acceptable for a refund. In case the product is in bad shape we will return it to you.
After our Limited Return Policy expires the 1 year warranty will apply to you. kalkul.io/warranty